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Worldwide Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping to USA, Australia, New Zealand:

Standard Shipping: 15-25 business days. 1PCS US$6.00, 2PCS US$10.00, 3PCS US$15.00, 4PCS US$20.00, 5+PCS US$25.00;

Shipping to Canada:

Standard Shipping: 15-25 business days. 1PCS US$8.00, 2PCS US$12.00, 3PCS US$16.00, 4PCS US$20.00, 5+PCS US$25.00;

Shipping to Rest of the World:

$8 on Standard Shipping.Shipping time varies from different countries.

50 Days Easy Returns

If you need to return items, please contact customre service at solution@kovogue.com. You may return most new, unopened items within 50 days of delivery and get your refund.

Please tell our customer service the issue in detail, including the return reason, along with your order number. For defective, incorrect or not as described item, please send us a clear picture or video of the issue. We will allow a return to our warehouse for a refund or an exchange if our company is responsible for the issue. We'll notify you via email of your refund once we receive and process the returned item.

Refunds

Usually it takes time for us to receive your return(days varies according to your shipping method), and time for us to process after receive your return (3 to 5 business days).

Paypal account refunds: Usually immediately.

Credit card refunds: Between 5-10 business days